Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Our Return and Refund Policy is designed to protect both our customers and our custom-made process. Because every item in our shop is uniquely custom-printed on demand at the time of your purchase, we do not maintain physical inventory or stock warehouse replacements. Consequently, we cannot accept returns or exchanges for buyer's remorse, accidental orders, or incorrect size/color choices

 

To start a return, you can contact us at support@foundationbuiltonpurpose.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@foundationbuiltonpurpose.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@foundationbuiltonpurpose.com.